Customer/Technical
Service
RMAs/Repair Center
Before returning a unit for repair, it is necessary to obtain the RMA number.
Please:
- Print out and complete a copy of the form
- Fax the form (as specified on the form)
- We will reply with RMA number within 24 hours.
Returning a product for repair? Manage your repair experience on-line. Click here
Distrubutor rma information
RMA Credits Form (PDF FILE)
RMA Defective Products Form (PDF FILE)
Tech Support
Our HVAC Technical Support Staff have the knowledge and experience to provide answers quickly and accurately. Contact us at 800-327-5060 from 8:00 AM to 8:00 PM Eastern Standard Time. You can also fax your request to 866-259-1241.
service centers
| Promax Products |
National Promax Service
5301 West 161 Street
Cleveland, OH 44142
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Phone: 800-995-9382
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| All Other Products |
SPX Service Solutions
755 Eisenhower Drive
Owatonna, MN 55060
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Phone: 800-344-4013
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other sites is governed by the privacy policy at that site.
Changes to This Policy
Any changes to this policy will be posted on our web site. You may wish to
review this policy from time to time in order to review any such changes.
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